{"id":196,"date":"2020-03-20T17:27:30","date_gmt":"2020-03-20T15:27:30","guid":{"rendered":"https:\/\/avanss.ee\/blogi\/?p=196"},"modified":"2020-10-27T20:39:18","modified_gmt":"2020-10-27T18:39:18","slug":"avanss-ee-kliendiuuring","status":"publish","type":"post","link":"https:\/\/avanss.ee\/blogi\/avanss-ee-kliendiuuring\/","title":{"rendered":"Avanss.ee kliendiuuring"},"content":{"rendered":"<p>Alustasime Avanss.ee kaubam\u00e4rgi alt krediiditeenuse pakkumist aastal 2013. Oleme olnud ligi 20000 \u00a0kliendile lojaalseks teenusepakkujaks juba 7 aastat. Avansil on aktiivne p\u00fcsikliendibaas, kes kasutab avanssi oma rahaasjade planeerimisel &#8211; Avanss.ee kaudu on v\u00f5imalik kuni \u00fche kuu palk avansina k\u00e4tte saada millal iganes seda vaja on.<\/p>\n<p>Igal aastal viime l\u00e4bi kliendik\u00fcsitlusi eesm\u00e4rgiga saada tagasisidet oma klientidelt ning vastavalt sellele oma teenust veelgi paremaks muuta. Uurisime ka sel aastal Avansi klientide seas l\u00e4bi viidud k\u00fcsitluse kaudu, kuidas nad Avans.ee-ni j\u00f5uavad ning kuidas nad teenusega rahul on. Vanuseliselt jagunesid vastanud v\u00f5rdsete osakaaludega vahemikku 25-64 ja sooliselt 57% naised ning 43% mehed.<\/p>\n<p>Uuringu tulemusena selgus, et suur osa leiab Avanss.ee teenuse reklaamide kaudu (49%) millele j\u00e4rgnesid Google\u2019st ise otsides (29%) ning s\u00f5bra soovitusel (20%). Hea meel on t\u00f5deda, et Avanss.ee teenust peetakse sedav\u00f5rd heaks teenuseks, et soovitatakse hea meelega ka s\u00f5pradele.<\/p>\n<p>V\u00e4ga r\u00f5\u00f5mustav on ka fakt, et 79% juhtudest ollakse teenusega v\u00e4ga rahul. Vaid 11% hindas teenust keskp\u00e4raseks ning 7% andis teada, et ei ole meie teenusega rahul. Tegeleme kindlasti edasi uurimaks v\u00e4lja rahulolematuse p\u00f5hjused ning p\u00fc\u00fcdes parandada nende vastanute jaoks olulisi kitsaskohti.<\/p>\n<p>Samuti on r\u00f5\u00f5m t\u00f5deda, et meil on hulgaliselt lojaalseid kliente, mille t\u00f5estuseks vastasid enam kui pooled ehk ligi 63% vastanutest, et on Avanss.ee kliendid olnud enam kui aasta, 6% 7 kuni 12 kuud. Viiendik vastanutest on meie teenust kasutanud alles pool aastat ning 11% kuni \u00fche kuu. Ligi 60% on v\u00f5tnud kokku viis v\u00f5i enam laenu ehk v\u00f5ib v\u00e4ita, et Avansi klient on pigem br\u00e4ndilojaalne ja meie pakutav teenus vajalik. 20% on kasutanud Avanss.ee tarbimiskrediiti korra.<\/p>\n<p>Soovisime teada, miks just Avanss.ee teenust kasutatakse ning mis on meie teenuse eelised v\u00f5rreldes konkureerivate teenusepakkujatega? P\u00f5hjused jagunesid j\u00e4rgmiselt:<\/p>\n<ul>\n<li>Lihtsaim laenu taotlemise protsess 47%<\/li>\n<li>Kiireim laenu v\u00e4ljastus 16%<\/li>\n<li>Meeldiv klienditeenindus 14%<\/li>\n<li>Madalad kuumaksed 13%<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>R\u00f5\u00f5m on t\u00f5deda, et suur osa Avanss.ee teenuse tarbijad on lojaalsed ning rahulolevad. Oleme teile t\u00e4nulikud!<\/p>\n<p>Sinu Avanss.ee<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alustasime Avanss.ee kaubam\u00e4rgi alt krediiditeenuse pakkumist aastal 2013. Oleme olnud ligi 20000 \u00a0kliendile lojaalseks teenusepakkujaks juba 7 aastat. Avansil on aktiivne p\u00fcsikliendibaas, kes kasutab avanssi oma rahaasjade planeerimisel &#8211; Avanss.ee kaudu on v\u00f5imalik kuni \u00fche kuu palk avansina k\u00e4tte saada millal iganes seda vaja on. Igal aastal viime l\u00e4bi kliendik\u00fcsitlusi eesm\u00e4rgiga saada tagasisidet oma klientidelt [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":199,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[9],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.14 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Avanss.ee kliendiuuring - Avanss.ee blogi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avanss.ee\/blogi\/avanss-ee-kliendiuuring\/\" \/>\n<meta property=\"og:locale\" content=\"et_EE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Avanss.ee kliendiuuring - Avanss.ee blogi\" \/>\n<meta property=\"og:description\" content=\"Alustasime Avanss.ee kaubam\u00e4rgi alt krediiditeenuse pakkumist aastal 2013. 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